Privacy & Terms

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Terms of Use & Conditions

Claim Complete Auto™ Calculators

Last Updated: 3/28/26

These Terms of Use apply to all digital calculator products offered by Claim Complete Auto™ (“we,” “us,” or “our”), including but not limited to Diminished Value, Total Loss, and Loss of Use calculators.

By purchasing, accessing, or using these calculators, you acknowledge that you have read, understood, and agreed to the following terms.

1. Purpose of the Calculators

Our calculators are designed to provide independent, educational estimates related to auto insurance claim values. They are intended to:

  • Help users understand potential claim value ranges

  • Prepare for discussions with insurers or professionals

  • Make informed decisions before settling a claim

  • Provide documentation to support their claim

They are not a substitute for professional appraisal, legal advice, or insurance representation.

2. Estimates Only — No Guarantees

Calculator results:

  • Are estimates only

  • Are based solely on user-provided information

  • Depend on the accuracy and completeness of the data entered

Results do not:

  • Guarantee payment or settlement amounts

  • Bind any insurer, third party, or court

  • Constitute legal advice, insurance advice, or insurer directives

Insurer Discretion: Even where coverage exists, an insurer retains ultimate discretion over whether to compensate a claimant for a covered loss and in what amount. An insurer's decision to deny, reduce, or delay payment — including for diminished value or loss of use — is entirely outside the control of Claim Complete Auto™. Calculator results are intended to support your claim, not to guarantee an insurer's response to it.

Actual claim outcomes may vary significantly.

Proprietary trade secrets: Calculator methodology, scoring logic, and report formatting constitute proprietary trade secrets of Claim Complete Auto™ and are protected under applicable intellectual property law.

3. No Client–Adjuster or Professional Relationship

Use of these calculators:

  • Does not create a public adjuster–client relationship

  • Does not establish representation, advocacy, or fiduciary duty

  • Does not obligate Claim Complete Auto Appraisals to negotiate, dispute, or manage a claim

Any professional services require a separate written agreement.

4. Nationwide Availability & Jurisdictional Differences

The calculators are available for use nationwide; However, insurance practices, laws, and claim handling standards vary by state.

Users are responsible for understanding how:

  • State laws

  • Policy language

  • Local insurer practices

-may impact how calculator results are interpreted or applied. Jurisdictional or State regulation can be located by contacting your local insurance commissioner.

5. Access Duration & Digital Delivery

Calculator purchases provide time-limited digital access as stated at checkout (typically 72 hours unless otherwise noted). Access begins immediately upon successful purchase. Because access is delivered digitally and instantly, users are encouraged to:

  • Save or export results during the access period

  • Review inputs carefully before finalizing calculations.

Claim Complete Auto™ reserves the right to extend access at its sole discretion for customer service purposes.

6. Refund & Access Policy

Due to the immediate nature of digital access, all sales are final except as described below.

Refunds are not provided for dissatisfaction with results or outcomes. That said — we believe in fair treatment, not gotcha policies. If you experience technical issues, payment errors, or access problems - please contact support@claimcompleteauto.com within the active access window so we can review and address the issue.

7. Limitation of Liability

To the fullest extent permitted by law, Claim Complete Auto™ is not liable for:

  • Decisions made based on calculator results

  • Financial outcomes, settlements, or disputes

  • Interpretations by insurers, attorneys, courts, or third parties

  • Lost opportunities, delays, or indirect damages

Use of the calculators is at your own discretion and risk. A professional, comprehensive, appraisal is the most accurate method of determining vehicle values.

8. Intellectual Property

All calculator tools, content, logic, and presentation are the property of Claim Complete Auto™.

Users may:

  • Use results for personal, informational purposes 

Users may not:

  • Copy, resell, distribute, or reproduce the calculators

  • Reverse-engineer or misuse the tools

  • Represent calculator outputs as professional appraisals

9. Changes to These Terms

We may update these Terms of Use periodically to reflect:

  • Product updates

  • Regulatory changes

  • Business practices

The most current version will always be posted on this page.
Continued use of the calculators constitutes acceptance of updated terms. Users will be notified of material changes via email where possible.

10. Dispute Resolution

Any disputes arising from the use of the Claim Complete Auto™ Calculator products shall first be submitted to good-faith negotiation between the parties. If unresolved, disputes shall be governed by the laws of the State of Washington, without regard to conflict of law provisions. Any legal proceedings shall be brought in the courts of Pierce County, Washington.

For questions related to calculator access, technical issues, or billing concerns, please contact us at:📧 support@claimcompleteauto.com

We do not provide claim advice or representation through calculator support channels.

Privacy Policy

Claim Complete Auto™ Calculators

Last Updated: 3/28/26

Claim Complete Auto™ (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how information is collected, used, and safeguarded when you access or use our digital calculator tools.

This policy applies only to Claim Complete Auto™ Calculators and related digital products.

1. Information We Collect

We collect only the information necessary to provide calculator access and functionality.

Information you may provide:

  • Email address (for access delivery, confirmations, and support)

  • Payment information (processed securely by third-party providers)

  • Calculator input data (entered voluntarily by the user)

  • Device and browser information (collected automatically for security and functionality purposes)

Calculator inputs are used solely to generate estimates during your access window and are not used for marketing or resale purposes.

2. Payment Processing

All payments are processed through secure third-party payment processors (such as Stripe).

We do not:

  • Store full credit card numbers

  • Have direct access to your payment credentials

Payment processors handle your information in accordance with their own privacy and security policies.

3. How We Use Information

Information collected is used to:

  • Provide access to purchased calculators

  • Deliver results and access instructions

  • Respond to technical or billing support inquiries

  • Improve calculator performance and functionality

We do not use calculator data to:

  • Provide claim advice

  • Contact insurers or third parties

  • Create or manage insurance claims

  • Share, sell, or disclose input data to insurers, third parties, or data brokers for any purpose

4. Data Sharing & Disclosure

We do not sell, rent, or trade personal information.

Calculator inputs and results are not shared with insurance carriers, claims adjusters, or any party involved in a user's claim. This information remains private to the user.

Information may be shared only:

  • With trusted service providers necessary to operate the calculators (e.g., payment processing, hosting, analytics)

  • When required by law or legal process

All third-party services are expected to maintain reasonable data protection practices.

5. Cookies & Analytics

We currently use tools such as Google Analytics and/or similar platforms for basic traffic analysis. These tools may use cookies to collect anonymized usage data. No personally identifiable claim information is collected through these tools.

Our site may use basic cookies or analytics tools to:

  • Ensure site functionality

  • Understand general usage trends

  • Improve user experience

These tools do not collect sensitive personal or claim-specific information and you may disable cookies through your browser settings if desired.

For California residents: you have the right to opt out of the sale of personal information under the California Consumer Privacy Act (CCPA). We do not sell personal information. For questions, contact support@claimcompleteauto.com.

6. Data Security

We take reasonable measures to protect information against unauthorized access, alteration, or misuse; However, no digital transmission or storage method can be guaranteed 100% secure.

Users access and use the calculators at their own discretion.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide calculator access

  • Meet legal or accounting requirements

  • Resolve technical or billing issues

Calculator input data is not retained beyond what is operationally necessary.

Upon request, users may ask for deletion of their personal information by contacting support@claimcompleteauto.com. Requests will be honored within a reasonable timeframe except where retention is required by law.

8. Children’s Privacy

Claim Complete Auto™ Calculators are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

9. Third-Party Links

Our site or calculator platform may contain links to third-party websites or services. This Privacy Policy applies only to Claim Complete Auto™ and its calculator products. We are not responsible for the privacy practices of any third-party sites.

We encourage users to review the privacy policies of any external sites they visit.

10. Changes To This Policy

We may update this Privacy Policy periodically to reflect:

  • Product changes

  • Regulatory updates

  • Operational practices

The most current version will always be posted on this page. Continued use of the calculators constitutes acceptance of any updates. Where material changes are made, we will make reasonable efforts to notify active users via email.

10. Contact Us

For questions regarding privacy, data use, or access issues, please contact:📧 support@claimcompleteauto.com

Please note: calculator support is limited to technical and access-related matters only.

Contact Us